Terms of Service

Intervix provides AI-assisted tools designed to help users prepare for interviews. Depending on the features available to your account, the Service may provide transcriptions, suggested answers, feedback, summaries, document analysis, and other AI-generated assistance. "User", "you", or "your" means any individual or legal entity using the Service. "Content" means text, audio, resumes, documents, questions, answers, or other materials that you submit to or through the Service.

You must be at least 16 years old to use the Service. You must provide accurate and current information when creating an account and must keep your login credentials secure. You are responsible for activity performed through your account. If you believe that your account has been accessed without authorization, you must notify us promptly. You may not create accounts using false information, impersonate another person, or use another person's account without permission.

We may provide new Users with a limited free trial so that they can evaluate the Service before purchasing a paid subscription. The duration, usage allowance, features, and other conditions of the free trial are displayed on the Service and may change from time to time. Unless explicitly stated otherwise during checkout, access to the free trial does not itself result in a charge. We may limit free trials to one per person, account, device, or other reasonable identifier in order to prevent abuse.

Intervix offers paid subscription plans with different access periods, usage allowances, features, and prices. The applicable price, billing period, included usage, and other material conditions are displayed before you complete your purchase. Paid subscriptions are billed in advance for the applicable subscription period. Unless otherwise clearly stated at checkout, paid subscriptions automatically renew at the end of each billing period until cancelled. By purchasing a recurring subscription, you authorize our payment provider to charge the applicable subscription price, together with any applicable taxes, at each renewal. You may cancel your subscription at any time. Unless otherwise required by applicable law, cancellation takes effect at the end of your current paid billing period, and you will retain access to the applicable paid plan until that period ends. Cancelling a subscription prevents future renewal charges but does not automatically create a right to a refund for amounts already paid. Additional information is available in our Refund Policy.

Payments for Intervix paid plans are processed by Paddle. Paddle acts as the Merchant of Record for purchases made through Paddle Checkout. This means Paddle is responsible for processing the transaction and may handle matters such as payment processing, applicable sales taxes, VAT, invoices, and payment-related communications in accordance with Paddle's own terms and policies. We do not directly collect or store complete payment card details. Prices displayed on our website may be subject to applicable taxes depending on your location and the information presented during checkout. Your transaction may also be subject to Paddle's applicable checkout terms and buyer terms.

Paid plans and free trials may include limits on usage, requests, sessions, AI-generated suggestions, access duration, or particular features. Current limits are displayed on our website or within the Service. Unused usage allowances normally expire at the end of the applicable billing or access period unless we expressly state otherwise. You may not circumvent or attempt to circumvent usage limits, free-trial restrictions, account restrictions, or other technical limitations of the Service.

You agree not to use the Service:

• for unlawful, fraudulent, abusive, or harmful purposes;
• to upload or distribute material that infringes intellectual property, privacy, or other rights;
• to attempt unauthorized access to accounts, systems, networks, or data;
• to introduce malware or otherwise interfere with the operation or security of the Service;
• to scrape, reverse-engineer, systematically extract, or reproduce the Service except where expressly permitted by applicable law;
• to circumvent technical restrictions or usage limits;
• to use AI-generated assistance in circumstances where doing so violates applicable law or binding rules imposed by an employer, examination provider, educational institution, or other relevant third party.

We may restrict or suspend access where reasonably necessary to protect the Service, other Users, or third parties.

The Service uses artificial intelligence technologies, including services provided by third-party AI providers. AI-generated content may be inaccurate, incomplete, outdated, misleading, or unsuitable for your particular circumstances. You are responsible for reviewing and verifying AI-generated content before relying on or using it. Intervix does not guarantee that any suggested answer, transcription, feedback, analysis, or other AI-generated output will be accurate or produce a particular result. The Service is intended to assist with interview preparation and related activities. It does not constitute legal, financial, employment, career, medical, or other professional advice.

Intervix does not guarantee interviews, employment, job offers, promotions, admissions, examination results, or any other particular outcome. Results depend on many factors outside our control. You remain solely responsible for decisions you make and information you provide during interviews or other professional activities.

You retain ownership of Content that you submit to the Service. You grant Intervix a limited, non-exclusive license to host, transmit, process, reproduce, and otherwise use your Content only to the extent reasonably necessary to provide, maintain, secure, and improve the Service. Some Content may need to be transmitted to third-party service providers, including AI model providers, in order to provide requested functionality. Our processing of personal data is described in our Privacy Policy. You represent that you have the necessary rights and permissions to submit Content to the Service.

The Service, including its software, interface, design, branding, logos, text, graphics, and other proprietary materials, is owned by Intervix or its licensors and is protected by applicable intellectual property laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for its intended purpose. Nothing in these Terms transfers ownership of Intervix intellectual property to you.

We aim to provide a reliable Service, but we do not guarantee uninterrupted or error-free availability. The Service may occasionally be unavailable due to maintenance, technical failures, third-party service interruptions, security incidents, or circumstances beyond our reasonable control. We may modify, add, remove, or discontinue features where reasonably necessary for technical, security, legal, or business reasons. Where a material change substantially affects an already-paid subscription, we will act in accordance with applicable law.

We may suspend or terminate access to the Service if you materially violate these Terms, abuse the Service, attempt to circumvent restrictions, create security risks, fail to pay applicable charges, or where suspension or termination is reasonably necessary to comply with law. You may stop using the Service at any time. You may cancel a recurring paid subscription through the available billing or subscription management functionality. Termination or cancellation does not automatically entitle you to a refund except where provided by our Refund Policy or required by applicable law.

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available." We make no warranty that the Service will be uninterrupted, error-free, completely secure, or suitable for every particular purpose. We do not warrant the accuracy, completeness, reliability, or suitability of AI-generated content. Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot lawfully be excluded.

To the maximum extent permitted by applicable law, Intervix and its operators, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, employment opportunities, or business opportunities arising from or relating to your use of the Service. To the maximum extent permitted by applicable law, our aggregate liability arising from or relating to the Service will not exceed the amount you paid for the Service during the three months immediately preceding the event giving rise to the claim. These limitations do not apply to liability that cannot legally be excluded or limited, including rights available to consumers under mandatory applicable law.

To the extent permitted by applicable law, you agree to indemnify and hold Intervix harmless from third-party claims, losses, liabilities, and reasonable expenses resulting from your unlawful use of the Service, your violation of these Terms, your Content, or your infringement of another person's rights. This section does not limit rights granted to consumers under mandatory applicable law.

Refund eligibility is governed by our Refund Policy. Nothing in these Terms or our Refund Policy limits any refund, cancellation, withdrawal, or other consumer right that cannot legally be excluded.

Our collection and processing of personal data is described in our Privacy Policy. By using the Service, you acknowledge that providing certain functionality may require information to be processed by third-party service providers, including payment, infrastructure, authentication, and AI service providers.

We may update these Terms to reflect changes to the Service, applicable law, security requirements, or our business practices. The current version will be published on this page with its effective date. Where required by applicable law, we will provide additional notice of material changes. Your continued use of the Service after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

These Terms are governed by the laws of Ukraine, without regard to conflict-of-law principles. If you are a consumer located in another country, you may also have mandatory rights under the consumer protection laws applicable in your country of residence. Nothing in these Terms is intended to deprive you of protections that cannot legally be excluded by contract. Any dispute will be handled by the competent courts or other dispute-resolution mechanisms determined by applicable law.

Intervix is an online service operated by a business registered in Ukraine. Website: https://intervix.ai. For questions about these Terms, billing, or the Service, contact us at [email protected] or through the Contact Us page available on our website.